This post is designed for school teachers and covers all the relevant issues around using HP Reveal in your school.
What mobile devices does HP Reveal work on?
HP Reveal is a free app which can be downloaded from the App Store or Google Play onto iPhones and iPads running iOS 12, and Android phones and tablets version 4.0 and above.
I want my Auras to be viewed through multiple devices, is this possible?
Auras created on your device will be more simple Auras, and, initially at least, can only be viewed through your device. Whilst it is possible to share Auras created on your phone with other phones and tablets, this is a less efficient way of making Auras accessible to multiple devices.
Are HP Reveal accounts set up in app and online in the Studio connected? Do they work together?
HP Reveal allows you the user to have accounts in one place: an in-app account.
If you had an account online in the Studio, this was retired on 1-July 2019. We also removed the ability to sign up for a new account.
Do you offer dedicated 'Educator' accounts specifically for teachers, schools, and universities?
No. We do not offer dedicated educator or teacher accounts.
How do I create Auras on a mobile device?
Once you have downloaded HP Reveal from the App Store or Google Play and installed it onto your device, you are able to create simple Auras in-app. Tapping on the information button in app will provide you with more information on how to make Auras in-app. Have a look at this video for more!
Auras you create on your device can initially only be viewed through your device, although it is possible to share Auras created on your phone with other mobile devices. If you are looking to create Auras which can be viewed through multiple devices, we recommend creating them online in the Studio instead.
Is there a way of making Auras which can be viewed automatically, so that the app user does not have to first search for and ‘follow’ my account?
If you want other users to avoid having to go through the 'Follow' process, the recommended options are outlined in this article.
Is it possible to set up multiple logins for a single account?
No - the ability to set up multiple logins is not offered - as a result, accounts only have a single user.
If students are all using the same account, is it possible to separate their Auras?
No, all Auras exist in the same 'Auras' section of your account. They will be listed in the same view in alphabetical order.
If students all have their own accounts, is it easy to move individual Auras from their account into another account so that parents/students only need to follow one account?
No – unfortunately Auras created in one account cannot be moved into another account. If you want viewers to only have to follow one account to see all your Auras, they will need to be created in the same app account.
Can we host the content privately on our own server?
No – currently all content is hosted on our servers.
We are struggling to view the Auras through the app in school, even though they work fine at home. Could there be a firewall issue at my school?
We do occasionally hear of connection problems, particularly on corporate WIFI and in schools. Usually this affects video streaming. If this is the problem you are seeing, you may find that some videos do work because they have been cached on your device while it was connected to a network without filtering.
Our content delivery sites are:
You can try whitelisting, and please let us know how well this works.
Since the Reveal Studio has been retired, do you have any other AR tools that you'd recommend that we look at?
If the app does not fit with your objectives, we would recommend taking a look at some alternative products which work well for education use cases:
NOTE: The majority of AR apps available today require that you have devices that are capable of running ARKit or ARCore - this means that these apps will likely only work on newer devices.