We are struggling to view the Auras through the app in school, even though they work fine at home. Could there be a firewall issue at my school?

We do occasionally hear of connection problems, particularly on corporate WIFI and in schools. Usually this affects video streaming. If this is the problem you are seeing, you may find that some videos do work because they have been cached on your device while it was connected to a network without filtering.

Our content delivery sites are:

You can try whitelisting, and please let us know how well this works.

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