Video Overlay errors and their solutions

Errors which appear on attempting to upload videos to the HP Reveal Studio are very likely to do with the fact that your videos do not meet the HP Reveal Studio's video specifications. Videos uploaded to the Studio for creating Auras should be:

  • MP4 or FLV files ideally
  • Less than 100MB in size (size matters, not the time-length of the video)
  • Use a standard codec like H2.64

The HP Reveal Studio can accept a few different types of video formats; MP4, MOV, FLV & GIF. With the wrong kind of video encoding, however, all these file types could be rejected. For best results, we recommend videos to be formatted as an MP4 using a H2.64 codec - this provides the best balance of video quality and file compression.

If your video contains transparency, then an FLV format (legacy Adobe) or MOV video with an alpha channel is required. If you're using Adobe After Effects any later than CS6 then you will only have the option of exporting as a MOV. Another option for transparent moving content is to use a GIF file - these can look cleaner, as they don't use graduated transparency. It's either solid or see through...

If you have a video file from a high-resolution camera, you should convert it before trying to upload it to the Studio. Use the above specifications, and for more detail on our current video specs, click here. You should be able to convert any video file using a standard video converter - many should be able to find one you can download free.

In addition, think about the size of your video (its pixel dimensions), given your video is going to be viewed on a mobile device. Video files uploaded to the HP Reveal Studio should be no larger than 100MB in size. The file size of a video is what matters in terms of uploading to the HP Reveal Studio and delivering it to mobile devices, not the duration of the video. The majority of devices can display full HD so we advise you use that 1080x720 as your resolution - be aware that some compression will occur anyway during upload.

If your video is more of a graphic element, such as a button, then try to match the video to the size it's actually going to appear on the screen - this will save uploading a high resolution video that'll be tiny on screen. Your overlay will load faster on a users device if you optimize it as best you can.

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